Eligibility for Refunds

Refunds are only accepted if the product is proven to be damaged upon arrival. To qualify for a refund:

1. You must notify us within 3 days of receiving your order.
2. You must provide clear photographic or video evidence of the damage, including:The damaged item, The packaging (inner and outer) and The shipping label

Non-Refundable Circumstances

We do not accept refunds or returns for:

• Change of mind or buyer’s remorse
• Damage caused after delivery (e.g., misuse, accidental damage)
• Items without proof of damage on arrival

Refund Process

Once we verify that the damage occurred during shipment:

1. We will contact you to confirm eligibility.
2. You may choose between a full refund or a replacement item (subject to availability).
3. Approved refunds will be processed within [10 business days] to your original payment method.

To Request a refund contact us at:

holoflow3d@gmail.com